About

FAQ

• Where is the store based?

  Fremont, NC

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• IS JEWELRY REAL?

  NO, ALL JEWERLY IS JUST FOR FASHION
  Most Of The HANDMADE JEWERLY IS MADE WITH 14KT/18KT GOLD/Silver PLATED BEADS/And Fixings Which Will Be In The Description Page. MEANING IT May "TAKE LONGER TO Change Colors " If It Ever Does/BUT THERE IS NO GUARANTEED" If Any Part Of Handmade Jewerly That State "14KT/18KT" GOLD / 925 STERLING SILVER In The Product Description Does Change Within 90 days (3 months) Of Purchasing, Product, "I WILL GLADLY FIX FOR YOU AT NO COST, After 90 days have past I will still fix, But there will be fee. "Breakage" Of All Handmade Jewerly Will Be Fixed At No Cost For The First 7 days (1WEEK) Of Purchase/DELIVERY DATE ON Receipt. Handmade Jewelry, 14KT&18KT GOLD PLATED/925 STERLING SILVER WILL BE FIXED AT NO COST FOR THE FIRST 14 DAYS (2WEEKS) AFTER PRODUCT PURCHASE&DELIVERY DATE ON RECEIPT. AFTER THE 14 DAYS THERE WILL BE A FEE TO FIX BREAKAGE.
  "TIPS ON KEEPING JEWERLY LONGER" 1.KEEP DRY & CLEAN, 2.NO CHEMICAL PRODUCTS, 3.REMOVE JEWERLY BEFORE WASH YOUR HANDS,ETC. 4.DON'T SPRAY PERFUMES/COLOGEN ON JEWELRY (TO PREVENT FADING,), 5.DO NOT LEAVE IN SUN OR MOIST PLACE. 6.REMOVE JEWERLY BEFORE APPLYING LOTIONS / CREAMS/OILS ONTO SKIN.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.